Please do NOT create a second account; we will resolve your level with your original account.
You can see your available levels by logging in looking at the user sidebar on the right side of the screen next to Skater/Goalie Level as applicable.
Please read the level descriptions on this page here
before you ask to change levels. If you still feel you have been placed in the wrong level, create a Level Change Request
Most (90% of the time) level change requests will be resolved only after seeing the person on ice.
If you request a level change but do not sign up for a game, then JMS won't have enough feedback on your play to make a decision -- and so your level change will not make any progress towards a decision.
By requesting an evaluation, you acknowledge that you will need to attend a JMS pickup game that has a captain, in order for JMS to respond to your request.